2020 BC Tourism Industry Awards
Congratulations to our Award Winners!
TIABC Lifetime Achievement Award
Sponsored by the Tourism Industry Association of BC
Rick Antonson
Former President and CEO, Tourism Vancouver
Employees First Award 
This award recognizes a British Columbia tourism and hospitality industry employer who has upheld high standards of excellence in occupational health & safety, and human resource management practices.
Winner
- White Spot Limited
Finalists
- Nicklaus North Golf Course
- Brentwood Bay Resort
Customer Service Award 
This award recognizes frontline employees whose exceptional customer service contributed to outstanding travel experiences for visitors.
Winner
- Gerald Lafortune, Wicked Wine Tours
Finalists
- Katharina Reimann, E-bus
- William Hazen, Nimmo Bay Wilderness Resort
Innovation Award 
This award recognizes an individual, organization or consortium that has devised and implemented an outstanding marketing campaign or initiative that is directed at increasing the number of visitors to or within British Columbia.
Winner
- Tourism Kamloops
Finalists
- The Fraser Valley Group
- BC Ale Trail
Remarkable Experience Award 
This award recognizes a British Columbia tourism business or organization that has developed, delivered, promoted and sold a new or improved tourism product or experience that reflects the essence of British Columbia and contributes to a remarkable visitor experience. Festivals/events, adventure/outdoor, food and beverage, cultural/ heritage, urban/rural and accommodation experiences may all be considered within this category.
Winner
- Retallack
Finalists
- Northern FanCon
- The Bear, The Fish, The Root, The Berry
Destination Marketing Organization (DMO) Professional Excellence Award 
Recognizes community DMOs for outstanding performance, accountability and commitment to the tourism industry in British Columbia.
Winner
- Tourism Richmond
Finalists
- Tourism Fernie
- Tourism Revelstoke
Indigenous Tourism Award 
This category recognizes Indigenous tourism operations that demonstrate authenticity, cultivate a greater understanding of Indigenous culture, history and traditions, and contribute to the sustainability of the local Indigenous community.
Winner
- St. Eugene Golf Resort & Casino
Finalists
- Kiixin Village, Huu-ay-aht First Nations
- The Lund Resort at Klah ah men
Accessible Tourism Award 
This category recognizes a BC-based tourism business/attraction that has made a significant contribution towards making BC an inclusive and welcoming destination for everyone, that has built capacity to support more accessible tourism products, services and experiences, and provides an outstanding travel experience for visitors with disabilities.
Winner
- Ogopogo Tours
Finalists
- Big White Ski Resort
- Caledonia Nordic Ski Club
The BC Tourism Industry Awards recognize excellence in the province’s tourism industry. Recipients provide outstanding service, exemplify best business practices, innovative marketing and deliver tourism experiences that contribute to the success of BC’s tourism industry – which currently generates $14.6 billion in revenue for the province’s economy.
To view past award winners, click here.
Recognize a special tourism industry individual or organization by nominating them in one of the six award categories below. Help us recognize the best of the best in BC’s tourism industry!